Membership
Priority Service, Year-Round Peace of Mind
BYOD membership gives you exclusive access to priority scheduling, discounted rates, and a dedicated tech expert who knows your home systems inside and out.
✓
All plans include Pre-Site Visit! Have all of your TVs and internet checked and working before you arrive.
Essential
Perfect for seasonal homeowners
$49/mo
$539/yrSave 1 month
- Internet connectivity support
- Wi-Fi troubleshooting (remote)
- 2 hours/visits on-site service per year
- Email support — response within 24hrs
- Basic smart device setup guidance
- Member scheduling portal access
Most Popular
Premier
Most popular for full-time residents
$99/mo
$1,089/yrSave 1 month
- Everything in Essential
- Audio & video system support
- 6 hours/visits on-site service per year
- Priority scheduling — 24hr response
- Smart home device integration
- Network optimization & mesh Wi-Fi
- Streaming service setup & support
- Phone & text support
- 10% discount on all Sonos equipment & labor
Elite
White-glove service for discerning homeowners
$179/mo
$1,969/yrSave 1 month
- Everything in Premier
- 12 hours/visits on-site service per year
- Same-day priority scheduling
- Dedicated tech concierge
- Annual full-system audit
- New device procurement assistance
- HOA & builder coordination
- Security camera monitoring support
- 24/7 emergency support line
- 15% discount on all Sonos equipment & labor
Rental Home
Ideal for short-term rental & vacation properties
$125/mo
$1,375/yrSave 1 month
- Everything in Essential
- Audio & video system support
- Wi-Fi troubleshooting
- 8 hours/visits on-site service per year
- Priority scheduling — 7 days a week response
- Pre-arrival systems check
- Network optimization & mesh Wi-Fi
- Internet connectivity support
- Preventative maintenance
- Phone & text support
- 10% discount on all Sonos equipment & labor